Holiday Inn & Suites - Dubai Festival City By Ihg | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Gateway Avenue, Dubai, United Arab Emirates, 0

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Standard Room

Max:

3 persons

305 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai 4.2 mi

Airports

Dubai Creek SPB (DCG) 4.3 mi

Dubai (DXB) 11.0 mi

Train

Creek Station 1.3 mi

Dubai Healthcare City Station 2.4 mi

Metro stations

Creek 1.3 mi

Emirates 1.4 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Gateway Avenue, Dubai, United Arab Emirates, 0

Map view

street view

Gateway Avenue, Dubai, United Arab Emirates, 0

City landmarks

Aquarium

Dubai Dolphinarium

2.2 mi

Shopping Area

Dubai Festival City Mall

4600 ft

Mall

Dubai Festival City

3300 ft

Novo Cinemas- Dubai Festival City

2300 ft

Al Sabbat Street B8 Building

Covent Garden Market

2700 ft

Festival City laser show

2600 ft

Golf Course

Al Badia Golf Club by InterContinental Dubai Festival City

3100 ft

Events

Emirates Airline Festival of Literature

3200 ft

pt 4001

3400 ft

Dubai Duty Free

3800 ft

Jaddaf Waterfront

Jameel Arts Centre

1.3 mi

Al Rashidiya

Ibrahim Al Khalil Mosque

1.5 mi

Dubai Duty Free Tennis Stadium

1.7 mi

31A St

Irish Village

1.8 mi

Public Building

Transportation Dept. Dubai Municipality

1.1 mi

Trans crescent

1.2 mi

Gulf transport

1.3 mi

Rise Dubai Creek Harbour

1.7 mi

Al Garhoud

Dubai Tennis Stadium

1.8 mi

Square

Century Village

1.9 mi

Mosque

Grand Rashidiya Mosque مسجد الراشدية الكبير

1.5 mi

Al Riyadh St 90 Awolowo Way Ikeja Lagos

Children's City

2.1 mi

t3 vip d

1.5 mi

D Vip

1.5 mi

Bridges

garhoud bridge

1.6 mi

Wonderland

2.0 mi

Golf Course

Dubai Creek Golf & Yacht Club

2.1 mi

Nearby

MMI Festival City

1600 ft

Restaurants

Sirocco

1000 ft

Gateway Avenue Lobby

Applebee's

2200 ft

2nd floor

PF Chang's

2600 ft

Ground Level

Sultan Baba Iskender

2900 ft

Festival Blvd Level 2

Godiva

2900 ft

Mall of Emirates

TGI Friday's

2900 ft

Dubai Festival City Ras Al Khor Crescent Dr

T.G.I. Fridays

2800 ft

Dubai Festival City Festival Centre Second Level Crescent Dr

Zaatar W Zeit

2900 ft

Food Court

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

8.8

Location

9.4

Service

9.3

Dining

8.2

Christina

United Kingdom, March 2025

5.8/10

My stay at Holiday Inn & Suites - Dubai Festival City was fantastic overall. The hotel is in a perfect location, right next to the Dubai International Airport and with direct access to the Festival City Mall, which made it super convenient. The staff were really good, always polite and very helpful. I did experience some minor issues with noise from nearby areas and some delays during busy times, but these did not overshadow my overall enjoyment.

Rooms

10.0

The rooms were spacious, clean, and well-equipped for my needs. I appreciated the design and comfort, which made my stay very pleasant.

Service

Location

10.0

The location is ideal for travelers. It's just a short distance from the airport and offers easy access to the Festival City Mall, providing everything I needed in one place.

Dining

10.0

The dining options were excellent, with a variety of dishes available. The buffet at Sirocco restaurant was especially delicious, and I was never at a loss for great food during my stay.

Facilities

10.0

The hotel facilities are impressive, including a well-equipped gym and a beautiful pool area. I felt relaxed and had everything I needed right at my fingertips.

Emerson

United Kingdom, March 2025

5.8/10

My stay at the Holiday Inn & Suites - Dubai Festival City was a mix of highs and lows. While the breakfast was fantastic and the hotel's location near Dubai Festival City Mall was incredibly convenient, I faced some issues with room readiness and service responsiveness that impacted my overall experience. However, the staff's friendliness made a difference.

Rooms

6.0

The room was spacious and modern with a lovely view, but we initially faced a delay in getting the connecting room we booked. It took an hour instead of the promised 15 minutes to be ready, and I had to follow up myself for the key.

Service

7.0

Most staff were friendly and attentive, especially during breakfast, where Donna was proactive in attending to our needs. However, the night servers were less attentive and required prompting for service, which was disappointing.

Location

9.0

The location was perfect, just a short distance from the airport and directly accessible to the Dubai Festival City Mall, making it easy to find dining options and shop during our stay.

Dining

7.0

Breakfast options were excellent with a great variety, but the half-board dinner lacked choices that kids would typically enjoy. Adding basic options like pizza and chicken nuggets would greatly improve the family experience.

Facilities

7.0

The facilities were good, including a clean pool area and a well-equipped gym. Some amenities, like the water bottles provided, were difficult to open and could use improvement.

Amelia

United Kingdom, February 2025

5.6/10

I had an enjoyable stay overall, with highlights including the attentive staff and the clean, spacious rooms. The hotel's location is great, being connected to the Festival City Mall. However, the dining options could improve in variety and quality. Overall, I would consider returning, though there are areas for enhancement.

Rooms

10.0

The rooms are clean, spacious, and well-furnished with a positive atmosphere. My bed was extremely comfortable, making it a cozy place to relax.

Service

10.0

The staff was professional and welcoming, always ready to assist. Housekeeping made sure my needs were met, contributing to a pleasant stay.

Location

10.0

The location is perfect, connected via a walkway to the mall, making it easy to explore the area without extra taxi costs. It’s also just minutes away from the airport.

Dining

7.0

While the dining options at the restaurant were varied and delicious, they did tend to be somewhat repetitive over several days.

Facilities

8.0

Facilities like room service and housekeeping were effective, although there's room for improvement, especially in ensuring daily drinking water is provided.

Joseph

United Kingdom, January 2025

6.8/10

I had an excellent stay at Holiday Inn & Suites - Dubai Festival City, enjoying its modern facilities and convenient location. The service was particularly attentive, and I loved the variety of dining options available. However, some noise disturbances affected my overall experience due to poor sound insulation in the rooms.

Rooms

9.0

The rooms exceeded my expectations, being spacious and comfortable, perfect for relaxing after a busy day. The housekeeping staff ensured everything was clean and organized, making my stay very pleasant.

Service

10.0

The staff's hospitality was great, from quick check-ins to dining experiences where they went out of their way to assist, especially Donna at breakfast. They truly made me feel valued as a guest.

Location

8.0

The hotel’s location was fantastic, directly connected to Festival City Mall, which was a significant plus for shopping and dining. It's just a short drive to the airport, although a bit far from popular attractions.

Dining

10.0

Dining was a highlight of my stay, with a rich breakfast spread and good international buffet options for dinner. I particularly enjoyed the seafood and generous portions at Cirocco Restaurant.

Facilities

9.0

The hotel offered great amenities including a tidy pool area and convenient parking. The additional services like room service and dry cleaning were well-managed, adding to the overall convenience.

Nick

United Kingdom, December 2024

6.8/10

My stay at the Holiday Inn Dubai Festival City was overall enjoyable and nice. The hotel stands out for its friendly and attentive staff, comfortable rooms, and fantastic location near the mall. However, the dining options could use a bit more variety, especially for families. Despite this, I would highly recommend this hotel for anyone visiting Dubai.

Rooms

9.0

The rooms are spacious, comfortable, and beautifully appointed, ensuring a restful stay with modern amenities like a flat-screen TV and mini-fridge.

Service

10.0

The service was really good; staff were friendly, attentive, and quick to meet my needs. They made me feel at home throughout my stay.

Location

10.0

The hotel's location is perfect, directly connected to the Festival City Mall and close to the Dubai International Airport, making it convenient for both shopping and exploring.

Dining

7.0

While the breakfast buffet was fantastic with a wide variety of options, the dinner menu lacked sufficient variety for children, which could be improved.

Facilities

8.0

Facilities like room service and housekeeping were consistently efficient, contributing to a comfortable stay.